How do I have to pack my parcel?

Packaging

It goes without saying that the purpose of the packaging is to protect the items you ship. They will travel a long way to reach their destination. Please remember this when packing your shipment: it is absolutely essential that you choose the best protection for your shipment.

• Maximum parcel size (length + width + height) is 200 cm.
  
• Maximum length: 150 cm.
  
• Maximum weight: 20 kg.
  

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Packaging requirements

• Packaging shall be durable, prevent access to the parcel’s contents and have enough space for an address label of at least 10.5 × 14.8 cm in size.
• The cardboard packaging shall have no adhesive tape attached to it or traces of adhesive tape. It is not allowed to reuse cardboard boxes of Russian Post for new shipments.
• Contents of a parcel shall not move within the packaging: for this purpose, all free space within the box shall be filled with polystyrene, sawdust, wood shavings or cotton wool.
• Fragile items may only be sent in a solid packaging.
• Liquids and fluids shall be sent in hermetically sealed containers within the postal packaging and marked with a “Fragile” mark (the cost of such parcels is 30% higher). Colouring materials shall be sent in hermetically sealed metal containers and may not be sent in a polyethylene or textile packaging.
• Textile packaging shall consist of a single or several homogeneous pieces of a light coloured monochromatic fabric stitched on the inside. Address shall be written on, not sewn onto, the textile packaging. Before putting the parcel into a textile packaging, it shall be protected from wet conditions using plastic film or other waterproof materials.
• Seedlings, fresh fruit and vegetables need to be sent in a perforated packaging for ventilation.
• Parcels containing bees must be packed into a special netting.
• Items in original packaging as well as solid, unbreakable items without sharp edges may be sent without additional packaging.
• Russian Post shipping boxes may not be used twice for shipping, otherwise our guarantee that they provide maximum security will be voided.